Shopify Retainer Support Services
We believe that successful online businesses on Shopify and Shopify Plus require changes on a regular basis. This could be changes to your Shopify website design or layout, adding a new page, creating a custom section or uploading new content into your website. With Ecommerce Pro - you will get access to priority Shopify support easily.
A membership that helps grow and support Shopify & Shopify Plus stores.
What's included in our Shopify Retainer Support Services?
Get Benefits From Top Shopify Experts
- Dedicated Customer Success Manager, Ecommerce Consultant, UX Design Specialist, Content Specialist, and Front-end Developer.
Shopify Design & Theme Support
- CSS modifications on existing sections (color, size, padding, etc.).
- New custom Shopify pages or sections.
- Migrate and update your website to Shopify Online Store 2.0.
Shopify Apps and Features Support
- Integration of basic and advanced apps on both Shopify and Shopify Plus App stores.
- Custom code features on Shopify and Shopify Plus.
Shopify Content Support
- Product uploads, new collection creation and product tags.
- Website content including product descriptions, about us, policies, FAQ, and blog articles.
Shopify and Ecommerce Guidance
- One to one call with our team of Shopify and Ecommerce Experts.
- Get guidance on latest Shopify and Ecommerce trends, news and updates.
Shopify Retainer Support Plans
Our Shopify retainer plan gives you access to a dedicated team of Shopify experts, providing ongoing support and optimization to help grow your store and enhance its performance.
Essential Plan
$750/mo
Or quarterly $2,025 (save $225)
- 5 hrs. technical support
- Monthly consulting calls
- Monthly website audit report
- Monthly theme backup
- 2 hrs. roll over to next month
- No commitment
Advanced Plan
$1,400/mo
Or quarterly $3,780 (save $420)
- 10 hrs. technical support
- Monthly consulting calls
- Monthly website audit report
- Monthly theme backup
- 4 hrs. roll over to next month
- No commitment
Master Plan
Request a quote
save more on quarterly payments
Our Shopify Retainer - Master Plan is designed to help enterprise businesses manage their daily website needs on Shopify. With expert guidance and priority support, we can help you scale your business while saving time and resources. Contact us now for a customized Shopify retainer plan tailored to your specific needs.
Why do you need a dedicated Shopify Expert?
Experienced Shopify Experts
- Accredited Shopify Experts Agency with a portfolio of 100+ Shopify stores and websites built.
- Since 2015, we've completed more than 500 Shopify tasks.
Shopify Priority Support
- Get access to priority Shopify support. Our experts can handle urgent tasks.
- For all Shopify tasks and inquires, get response from our Shopify experts within 24 hours only.
Portfolio by Industry
View our Shopify Work!
B2B
"Transforming B2B Connections into Lasting Success"
Our Shopify agency specializes in developing B2B & Wholesale ecommerce stores that cater to a diverse range of clients and distributors. We implement essential features that streamline the buying process and enhance the overall customer journey.
Fashion
"Elevating Style: Where Fashion Meets Innovation"
Assisted clients in the Fashion industry with launching ecommerce stores that reflect their brand's unique style. Our Shopify agency focuses on creating an engaging user experience that encourages customers to browse and purchase fashion items with ease.
Lifestyle
"Redefining Lifestyle: Inspiring Everyday Living"
Worked with clients in the Lifestyle industry to create engaging ecommerce stores. From intuitive navigation to visually appealing design, we ensure a seamless customer experience that keeps shoppers coming back.
Portfolio
View our full Shopify Work
Top-Rated Shopify Experts & Developers Agency building online stores and websites for startups, businesses, and international brands.
Shopify Retainer & Support Services: FAQs
Here are answers to some of the most frequently asked questions about our Shopify retainer plans.
How do we get started?
Select the plan you wish to proceed with and complete your payment. Our team will get in touch with you for next steps.
Who should use a Shopify Retainer plan for ongoing store support?
A Shopify Retainer plan is ideal for businesses of all sizes, particularly those that require continuous updates. A Shopify retainer ensures you have dedicated, ongoing support to keep your Shopify store running smoothly and efficiently.
Do I need to commit to a long-term contract for a Shopify Retainer?
There is no commitment for our Shopify retainer. Simply, cancel your plan at any time before your next billing cycle to avoid any additional charges.
Can I customize my Shopify Retainer plan?
Yes, you can customize your plan based on your business needs. Please contact us at info@ecommercepro.com for more information.
What happens if we exceed the monthly allocated hours?
You will be billed at an hourly rate according to your current plan.